Pricing
Simple pricing for every school
Start with a free trial using your own Blackbaud data. When it’s a fit, launch the app to everyone in your community, priced simply per student.
Free trial
Free for 30 days with your own Blackbaud data. We’ll help you set it up so you can confidently present it to your team.
$0
- Full access to everything in Core
- Test with members of your community, including families, faculty, and students
- See your news and announcements in the app
- If you don’t continue, we delete your trial data right away and email you a data deletion certificate
Core
Unlimited users
All the important platform features, for staff, faculty, families, and students alike.
$9per student, per year
$2,500 minimum per year, plus a $1,500 one-time onboarding fee
- Secure sign-in with your Blackbaud ID
- School directory, calendar, and resource boards
- Student schedules and assignments, plus grades where your school shares them
- Messaging groups based on your Blackbaud groups
- Push notifications to families’ phones
- No cap on users: staff, faculty, families, and students all included
- One-time onboarding: setup, design, app store submission support, and up to two hours of admin training
Custom solutions
Tailored work for schools with unique requirements or creative ideas.
Custom
- Everything in Core included
- Custom integrations and features, scoped with your school
- Our team works with yours from scoping to launch
- A clear quote before any work starts
Add-on for Core
Your school's own branded app
+$1,000per year
Families, students, and faculty search the app stores for your school's name, not “School Journey.” It carries your logos, onboarding images, and messaging, and our team manages every app update.
- Your school’s name in the App Store and Google Play
- Custom app icon and splash screens
- Branded onboarding experience
- Custom Apple and Google app listings
Estimate your cost
What would it cost us?
Move the slider to your enrollment. Switch off the branded app to see Core on its own.
Estimated per year
$4,600
- Core: 400 students × $9
- $3,600
- Branded app
- $1,000
An estimate based on annual billing, not a quote. Core has a $2,500 yearly minimum. Custom work is quoted separately.
After your trial
What happens after day 30
1. Decide with your team
Near the end of your 30 days, we walk through what your team saw and answer any last questions.
2. Make it yours
Pick your colors, logo, welcome messages, and features. For a branded app, we prepare it and submit it to Apple and Google.
3. Launch to families
We train your admins, plan the rollout with you, and give you a launch pack with a printable guide, social posts, and a ready-to-send family email.
Ready to launch?
Book your launch and training callIn their words
“Even in the trial version, this app has become something I rely on, whether I’m double-checking a student’s name before seeing their parents at a gathering or refreshing my memory before catching up with an alum. Those small details make conversations more personal. I’m excited to introduce it to our families and explore all the ways it can help our school community stay connected.”
“I absolutely love the usability of the app. The parents are so stoked that they can see the kids’ schedule and assignments. As a parent, I adore it. My husband hadn’t touched Blackbaud the entire time we’ve had it. Now he says, ‘I can actually use Blackbaud.’”
Add-ons
Coming soon
Two packages we're building now. Ask us about them if they'd help your school.
Media Package
Smarter photo tools, so families can find the pictures of their own child without scrolling every album.
- Photos organized by who is in them
- Opt-in for families
- Album permissions for volunteers
Advanced Communications
SMS, email, and push, together, so the most important messages reach every family on the channel they use.
- SMS messaging and broadcasts
- Email broadcasts and campaigns
- Priority announcements
- Advanced audience targeting
Questions
Good questions, straight answers
Is there a minimum?
Core is $9 per student per year, with a $2,500 yearly minimum. Pricing is based on enrolled students, and there’s no cap on users: staff, faculty, families, and students are all included.
Can we try it before we commit?
Yes. The free trial runs for 30 days with your own Blackbaud data. We help set it up so you can show your team the real thing. There’s no payment to start. If you don’t continue, we delete your trial data right away and email you a data deletion certificate.
How long until families have the app?
For your own branded app, plan on six weeks or more from kickoff to launch day. The School Journey app, without your branding, can be in families’ hands much sooner.
What’s included in onboarding?
A one-time $1,500 onboarding fee covers Blackbaud integration setup, design and configuration, app store submission support, and up to two hours of admin training. We also give you a launch pack to help families get the app.
How do billing and renewal work?
Core is an annual subscription, invoiced once a year in advance. It renews each year unless either side gives 30 days’ notice. If your budget year starts later, ask us about timing the invoice.
What support do we get?
Email and in-app support Monday to Friday, 8 a.m. to 6 p.m. Eastern. If the app is down, we aim to respond within four business hours. We commit to 99.5% monthly availability, excluding scheduled maintenance and Blackbaud outages.
Who owns our data?
Your school does. We never sell it or use it for advertising. When you leave, you can export it free for 45 days. We then delete it within 30 days.
What do we need to get started?
An active Blackbaud subscription and an administrator who can install School Journey from the Blackbaud Marketplace. For a branded app, your school keeps its own Apple Developer account. We handle the submission.
The full commitment behind each answer is in our Master Services Agreement.
Before you decide
See what your families get
before you spend a dollar
A walkthrough on your own Blackbaud data, then a 30-day free trial. No payment to start.
